Confirmation identify should be configurable by profile

[lovemyseneca]

I think we are right on topic :

[Bmuse]

Wow. I have to say that I am truly disappointed.

I just started a vqME trial yesterday, and spent most of last night dealing with configuration, timestamp and webmail issues, getting everything set up. Today I went to configure my Confirmation Identities, only to find that I can only have one identity for ALL my profiles??

Finding this thread is pretty much the icing on the cake. I do not understand how in the world Vanquish can call this limitation a positive feature??

jdmarch gave a perfect example, with his personal and nonprofit uses. In my own case, I have a personal email address, an anonymous address I use only for newsletters/orders/mailing lists, a professional (freelance web designer) address, and addresses for two plays I've written (which are configured as the name of the play, not my name). There is no way that one confirmation identity will serve all of these.

I guess it's most frustrating because I would never have put this much effort into Vanquish if I'd known about this huge limitation. I was so excited after reading the PCMag review, because each of my addresses gets tons of spam and the price was right. But as others have pointed out, the same money will get you a solution that you can configure individually.

It's disappointing that Vanquish clearly acknowledges this need, as with their scout-troop example, but then insists that the limitation is staying. Even in a family situation, what teenager wants "The Smith Family" or "John, Bob, Tina and Mary Smith" as a conf. identity?

Anyway, I'm now starting the process of re-configuring Outlook and un-forwarding my email accounts, to do away with Vanquish. I'm glad I did the trial, since it didn't take even 24 hours to discover a limitation that makes vqME essentially useless for me (and apparently others too).

The need seems to be falling on deaf ears, but I wanted to add my situation to the pile, so perhaps Vanquish can at least get an idea that this is a real need, and they should be finding a way not just to protect themselves, but to work with their customers for a solution.

[--VQ--]

There are some threads in which I fear we are destined to lose... But we do hear you. This discussion is responsible in part for our newly minted mini-workgroup pricing. It is based upon our vqNow business platform (same technology; same look & feel; but requires that you own a domain name). It can do exactly what we are discussing: All settings are indivudal per address, up to 3 addresses and 3 confirmation IDs. At 1/3 of our previous minimum price, it comes very close to vqME prices.

This bulletin was intended to encourage business users to use the mini-workgroup instead of individual vqME accounts, but it also provides information about the differences between the two platforms and the advantages of each.

[Bmuse]

Hi VQ, and thanks for the reply. I looked at the links for vqNow, and perhaps I'm missing something.

The issue in this thread is that individuals -- individuals -- often have several email addresses, which may serve completely different purposes and be from different domains. vqME limits the user to one challenge identity for all covered addresses -- not practical in many cases.

vqNow, if I understand correctly, gives the user 3 addresses and 3 identities -- but the user must own a domain, and all addresses be at that domain.

So -- vqME gives users 5 different addresses/1 identity, for 24.95. vqNow gives users 3 addresses, limited to one domain, and 3 identities, for 39.95. $15 more, for fewer addresses? And chances are, that if all the addresses are at one domain, one identity (company name, etc) will cover them all.

The logic seems backward to me -- you are limiting users where we need the flexibility, and offering flexibility where is is least likely to be needed. And telling us that if we need flexibility, we should pay $15 more and get fewer addresses.

Anyway, it's a moot point, and I don't mean to belabor it. Your position is clear, and if users need flexible identities, they can choose to go somewhere else, as I am. Your service seems to be an elegant solution for a vexing problem, and I would love to use it. I just wish you weren't working so hard to find ways to keep this limitation in place.

[czyler]

Whilst I would like to have individual confirmation addresses with each profile address, I am with Vanquish on this in that having more than one address is a benefit but if you want full configurability then buy several vqme accounts.

Each member of my family has their own domain and all emails currently go to one vqme account. Our email clients are configured to collect only our own email from our corresponding profile accounts. Having the same password, held mail, allow lists and even the dreaded family name based confirmation address does not bother us sufficiently to justify investing in different accounts.

Stuart