HOT! Personalized confirmation (The Challenge)

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• New: vqME & vqNow users can customize both the intiial confirmation
  letter and the challenge page! Use these links to pay for [vqME] -or- [vqNow]
  In the space that asks for an Invoice Number, type your user name.

What is Challenge Personalization?
[Example 1], [Example 2]

Many companies "brand" outgoing email with a logo, tag line or even the appearnce of stationery. Real estate agents and attorneys often add user-level personalization such as a photo or signature. Customizing business contact helps to maintain a consistent and memorable public image.

But when someone writes to you for the first time, they may get "challenged". Receiving a personal letter that was written by you and a "branded" challenge page with your photo or the look of your own web site gives senders a lot more than familiarity...It gives them confidence that the request really comes from you. In the email world, scams, spam & viruses far outweigh legitimate messages. Polishing a consistent public image is the difference between "Should I click?" and "Let's get down to business!" - especially for senders who have just seen your web site!

For a surprisingly small fee, you can now add both personal touches to the confirmation process: Write your own confirmation letter and brand the challenge web page. The result? Senders feel more confident responding to the confirmation. Add a logo, tag line or photo for your organization. Or ask about branding for each individual user in your organization.

How Much Does it Cost?

Personalization of the sender confirmation process is the only enhancement option that we offer. To add this feature to an existing account, contact us for a payment link. We will pro-rate the partial year and extend the subscription by 1 year. The optional feature will be fully integreated into your account.

Personalization adds to the cost of an annual subscription as follows:

• vqNow: $75 per domain. Each user may edit their own confirmation letter, with a custom branded challenge page for the entire organization or domain.
  
• vqME: $50 per account. One personalized experience applies to all protected addresses in the account.

O.K. I Chose Personalization...What's Next?

If you did not choose this option at the time you purchased your account, upgrade now, by clicking the correct payment link at the very top of this page. Choose vqME or vqNow.

If you have already purchase this option, you may edit the confirmation letter as soon as we upgrade your account on our servers. There is nothing to download! The feature is near the bottom of your Configure » Preference screen.

Then, attach your artwork, logo or the top line graphic from your web site for the personalization of your new email security. If you prefer, we can copy the theme directly from your web site - just let us know. There is no additional cost for editing and resizing your artwork.

Any image format is acceptable. Horizontal artwork is much better, because it will appear along the TOP of your customized challenges. Final size is 760W x 50H pixels, (Maximum: 760W x 82H). You may send us any format, but call us at the number below if you plan to send more than 15MB.

How to Submit Artwork for Personalization

Send us email with the subject "Personalization Artwork". Include these things:

• Your vqME or vqNow User ID.
  
• Artwork or a link that shows a logo or theme. Our photo-artist will preserve the overall appearance.
  
• Phone number & time zone. How late we may call? If outside USA, include a country code.
  
  Roll over the Before & After pics on this page - or see a spectacular example from a real client. You get the idea!

How to Name Your Image Files

vqME Users: As with the challenge ID, the personalized image applies to mail sent to any of your vqME profile addresses.
• Name the file like this: rparker @vqme.com.jpg (or .gif, .tif, .etc)

vqNow/vqSA: You may personalize your entire organization - and additionally your individual users (per address)...
• Name the domain image like this: unicef.org.jpg
• Name user images like this: rparker @unicef.org.jpg (or .gif, .tif, .png, etc)

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To test your personalized challenge:

• Near the bottom of your preference screen, click Customize Confirmation. This allows you to edit or completely rewrite the sender confirmation email.
  
  
• On the same preference screen, if there is a check next to the feature "Personal Smart Filter", temporarily remove the check and click Save Settings.
  
  
• Write to yourself from an unfamiliar address - one with which you have not previously exchanged mail. Wait for the challenge and click on the link. This should yield your personal, stylized challenge page. It is not necessary to respond to the challenge.

Notes:

• Don't forget to reset your Personal Smart Filter if you use that feature.
  
  
• This method works only once. To repeat the test, either send from another unrecognized email address or wait 3 days. Vanquish issues only 1 challenge to a unique address. During the next 3 days, it aggregates sender confirmations for additional email that arrives from any address that has recently been challenged.